What is communication?

Communication Skills

What is communication?

The term communication belongs to Latin language. It may be called a tool to make the views common. It enables to share ideas, to express thoughts and feelings, information etc. between two or more persons.

Define communication

Communication is transfer of knowledge and expression with a context by a sender through a channel to a receiver.

What is the need and importance of communication? OR 'One cannot live without communication'. Discuss in short

Communications means to make the thoughts and ideas known to others. If we do not get the chance to express ourselves, we cannot share our views or transfer the information’s to others. This means, a sender will not be in a position to send any message. Everybody wants to express something or some idea. Even a child cries to get its food. A human or an animal wants to send some message about their needs. One cannot live without communication. It fulfills the needs of a man who is a social animal.

What are various features of communication?

Communication has various different features as listed below. These features sum-up the whole communication process.
  • It is a two way process.
  • It is a cycle like process.
  • It has six elements, known as components, and they are —
    • Sender
    • Message
    • Channel
    • Context
    • Receiver
    • Feedback.
  • It is a continuous process.
  • It is known as an event when completed.

Define communication event?

Communication event is an event which is made up of five elements such as Sender, Message, Channel, Receiver and Feedback 
The whole chain of activities till the completion communication is called as communication event.
  1.  A teacher teaches a topic in the classroom 
  2.  Interview
  3.  Meeting
  4.  Seminar 

How does communication work ? OR 'What are the different elements of communication process/ cycle. 

Communication is a process which works in the form of a cycle.

 These elements are technically known as components. They are as follows. (l) Sender (2) Channel (3) Message (4) Receiver (5) Feedback 

In all, there are six elements for a communication to occur. The process continues to form a cycle. This make a full communication event successful. 

A communication event therefore is that which is based on active participation of six elements. 

Describe each element (component) of communication process in short. 

The different elements of communication process are : 
1.     Sender
2.     Message 
3.     Channel 
4.     Receiver 
5.     Feedback
6.     Context 


The person who sends the message is called as the "sender". Sender is the source of message. It transmits the message in one or various direction.


Message is the information passed from the sender to the receiver. It is the content in the form of words, letters, or various different forms. It is also known as code.

Channel / Medium 

This is also known as medium used to transfer a message. It may be a language or a machine, used by a person or object.


It is a factor which sets the purpose or reason of communication. Communication occurs on the basis of a particular context.


The person who receives the message is called as the receiver. It is the aim or destination to which a communication is directed.


It is also known as the response shown / sent by a receiver to the sender of the message. It may be negative or positive.

  • Negative response means disliking or to disagree. 
  • Positive response means to agree, to like, to accept. Without feed- back, communication process is incomplete.

 What do you understand by term encoding and decoding? 


When the sender puts his thoughts in the form of proper codes, it is called as "Encoding". 
Encoding is a subdivision of sender. 
Encoding points towards a few necessary steps before sender actually starts sending the message. It means to decide a context, to know the target, that is audience, to collect necessary information, to select useful points, reject unwanted details, to select a good mode or channel etc. 

To prepare a specially cut and designed message is therefore known as Encoding. Thus a sender fully assesses the receiver while encoding a message. 


The process of translation and interpretation of codes sent by the sender is called as decoding. 

The receiver has its own level of understanding. An already simplified message may be difficult for a receiver. The receiver there- fore, accepts and responds to the message, by adding or using his own mental capacity. He decodes the message for his understanding. He also uses his previous knowledge. This is known as decoding. 

Write the function of a sender in a communication process.

A communication starts with the help of a sender. A sender is the starting point of a message. The sender has to be very clear and should keep the audience in mind. 

  • To decide a suitable channel of communication 
  • To encodes the message before sending it.
  • To send the message to the receiver and
  • To receive the feedback from the receiver. 

What is the importance of a channel or media selection?

The channel / medium plays an important role in communication. Selection of suitable & appropriate channel is very important in communication on process. If the sender does not select appropriate channel, no communication can occur. 
1.     A literate / educated person cannot write a letter to an illiterate person. Selection of written communication as a channel is wrong- Communication does not take place. 
2.     A channel of oral communication cannot be applied to deaf & dumb. Selection of oral communication as a medium is not suitable. 
3.     Selection of appropriate channel can be decided as per the type of message. For example. 
o    For urgent message  : Fax , Mobile or telephone.
o    For long-term message : Books, magazines.
o    For day to day message :  Radio,  T. V, Newspaper
o    For permanent record : CD, Floppy, Computers.
Hence selection of channel in a right way makes a communication event. 

What is the exact function of a receiver? 

A receiver is one who receives the message. After receiving the message, it is decoded by the receiver. 

1.     The receiver uses its ability to decode the message. The back- ground of a receiver is extremely important in decoding the message. 
2.     A receiver sends the responses or feedback to the sender. Without a feedback, a message is just like an echo.
3.     The most important function of the receiver is to give feedback. 
4.     Receiver remains active and alert while receiving the message. 

Write four points on the need of feedback. OR Write four characteristics of feedback. 

Characteristics of feedback

1.     Feedback is known as the response to a message. (Negative & Positive both) 
2.     It is essential to complete the cycle of communication. 
3.     It completes a communication event.
4.     It is the most important link between a sender and receiver.
5.     If the feedback given by receiver is not proper, it will be difficult for the sender to send other messages and this fails tp complete communication cycle. 

Without feedback the communication .cycle remains incomplete'. Explain. 

The feedback is the natural outcome of a message. Above statement is purely justified as feedback is the linking factor in communication cycle. It may be negative, showing disagreement or positive, showing acceptance. In both the cases, the feedback remains a final link and we can consider it as key element or the most important factor in the cycle of communication process.

Feedback is the most important link in the communication cycle. If there is no feedback, the cycle will be discontinued. Without feed- back a message remains an echo. Feedback indicates that the message has reached the destination. Without feedback the communication remains incomplete.

Define communication process with suitable example. 

A communication process is that which passes information from an individual or source to the other individual or destination. Passing of information may be verbal or non-verbal.

Ex. Teacher teaches and completes a topic in the class. Or A speaker's speech brings clapping's.

Draw a neat diagram of communication process and cycle.

After encoding, the sender sends the message to the receiver. Receiver sends back the feedback.

Receiving of feedback by the sender completes the cycle of communication process.

What are various stages of communication? 

As a process, a communication passes through various stages, in order to take complete form of an event.
Various stages in the communication process
1. Defining the context
2. Knowing the audience
3. Designing the message
4. Encoding
5. Selecting proper channel
6. Transmitting
7. Receiving
8. Decoding
9. Feedback

Define each stage of communication process in short.

Defining the context : 
To make the purpose or aim of communication clear is defining the context.

Knowing the audience : 
Clear idea about interest and capacity of receiver is knowing the audience.

Designing the message : 
Message is to be made easy or difficult depend upon audience. Suitable language and selection of length as well as style is designing a message.

Encoding : 
This stage requires careful sorting of wanted and needed elements.

Selecting proper channel : 
A right mode or channel is to be decided like language, or electronic media etc.

Transmitting : 
Now message is to be transmitted (sent). If it is through some apparatus, its functioning is to be checked.

Receiving :
Message reaches to the receiver or not, is to be taken care of.

Decoding :
A receiver will understand the message by decoding it.

Feedback :
The sender tests receiving if he gets feedback. It means the message turns back from receiver to the sender.

Give four examples of senders and receivers each.

Examples of Senders : 

  • A teacher in the class room. 
  • A demonstrator in the laboratory.
  • A T. V. news channel. 
  • A child crying for food. 

Examples of Receivers :

  • Students in the class.
  • Students in the laboratory. 
  • People / viewers of Radio program's. 
  • Mother, Ayah, hears cries of child. 

Why do we say that communication is a two way process?

When sender sends a message, which is directed towards a receiver, a receiver receives it and sends it back to the sender in the form of feedback which proves that there is a response at the other end. This  also proves that communication is a two way process.

Name one interaction in which two way communication works. 

A class room is the best example of two way communication. When a teacher, who is a sender, sends knowledge and information, the students receive it. They send their responses back by giving the answers orally or by raising the hands to show their willingness to answer. Second situation is in the library. When a student requests the librarian to issue a book, the librarian issues the book. A shop owner gives an item when we ask him to give a certain item.

What is communication? What is communication? Reviewed by Naukari Click on June 04, 2019 Rating: 5

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